• Two women having a friendly conversation, with one sitting with a pink laptop and the other standing, both smiling and engaging.

    THE PREFERRED IT PARTNER TO NON PROFIT SENIOR LIVING COMMUNITIES.

    We combine strategic technology planning, comprehensive IT support, and innovation execution in one flat-rate partnership. Our vision is to transform how communities think about and use technology.

    Traditional IT providers keep the lights on. We propel you forward, enhancing resident experiences, empowering staff, and positioning your organization as a leader in the market.

    Learn More about us
  • Abstract image of scattered puzzle pieces with shades of blue, some connected and others separate.

    DO YOU HAVE A MERGER OR AFFILIATION HAPPENING?

    When your organization is preparing for a merger, acquisition, affiliation, or new management agreement, understanding what IT environment you’re walking into is critical. An IT M&A Assessment can give you the confidence to make informed decisions before assuming ownership.

    Discover the details

  • A STRATEGIC PARTNER BUILT FOR POINTCLICKCARE USERS

    With Parasol Alliance, you don’t need to hire outside consultants to manage or optimize PointClickCare. Our dedicated Business Analyst team is included in your MSP partnership and brings deep expertise in PointClickCare. We help your community streamline workflows, increase efficiency, and fully leverage your EHR investment at no additional cost!

    View our Partnership

  • PARASOL ALLIANCE X CAREVOCACY

    Parasol Alliance’s Tech@Home program is partnering with Carevoacy to bring Apo AI to residents. Apo AI is a 24/7 SMS-based chatbot to help residents learn tech better.

    Read the Full Release
  • A graphic illustration featuring a dark gray globe with a cocktail umbrella and five cocktail glasses with rounded tops and tall, thin stems, arranged in a row.

    THE PARASOL DIFFERENCE

    We’re a strategic partner who understands the unique challenges of your industry. Our flat-fee, all-inclusive model ensures predictable costs, while our strategic roadmap process replaces outdated break-fix approaches with proactive, long-term planning. As a provider-owned company, our mission is fully aligned with yours, and our dedicated on-site staff become true extensions of your team. Our award-winning workplace culture translates directly into exceptional service and the results speak for themselves: a 95% client retention rate and 97% client satisfaction.

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    RESIDENT EXCLUSIVE: Digital Photo Books

    Each month, our Tech@Home team releases a new video tutorial dedicated to residents. This month’s video explores how technology is transforming the way we preserve and share personal histories through digital memory books.

    Watch Here
  • Two women having a discussion, one sitting with a laptop and the other leaning over, smiling, in a light-colored room with wooden panels.

    TRANSFORMING TECHNOLOGY CULTURE IN SENIOR LIVING

    We’re your strategic partner built exclusively for senior living. While others focus on break-fix support, we lead with a powerful, data-driven technology roadmap tailored to your goals.

    Our provider-owned model, all-inclusive pricing, and hands-on approach mean no surprises and no silos — just a team that truly feels like part of yours. We lead with strategy in everything we do, so your tech actually works for you — not the other way around.

    GET STARTED
  • Smartphone displaying a podcast app called Raising Tech with hosts Amber Bardon and Matt Reiners, showing episodes and a play button on a dark-themed interface.

    THE RAISING TECH PODCAST

    Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey.

    LISTEN NOW
  • An elderly woman with white hair in a pink sweater, wearing yellow headphones and teal sunglasses, takes a selfie while sticking out her tongue and making a peace sign with her left hand.

    TECH IS A VIBE

    Tech isn’t just about tools; it’s a mindset, a culture, and most importantly, a vibe.

    Join us as we break down complex topics in a fun and engaging way, making tech feel less like work and more like a conversation.

    Learn More
  • A woman with shoulder-length red hair wearing a black blazer and black satin blouse, standing against a dark gradient background and smiling.

    AI IN SENIOR LIVING WITH AMBER BARDON

    Expert insights and governance with Amber Bardon, Founder and CEO of Parasol Alliance.

    Learn More

Your All-Inclusive Strategic Technology Partner

  • We begin every partnership with a deep-dive Technology Assessment and build a customized three-year roadmap aligned with your community’s goals. This includes governance, infrastructure, operations, business systems, and innovation planning.

  • We provide 24/7 help desk coverage and on-site technicians to ensure your community runs without tech disruptions. Our support is proactive, personal, and always available.

  • We handle project execution from start to finish including planning, budgeting, implementation, and vendor coordination. Our team ensures your tech projects stay on schedule and deliver real value.

  • Our engineers design, secure, and maintain wired and wireless networks, server environments, firewalls, backups, and physical infrastructure so your technology has a strong and secure backbone.

  • Our Business Analysts ensure your software works for you. From admissions to HR, we optimize systems, integrate platforms, reduce manual processes, and help you move away from spreadsheet chaos.

  • Through our MSSP services, we deliver advanced security solutions including email security, HIPAA assessments, vulnerability scanning, penetration testing, and managed monitoring.

  • Our exclusive Tech@Home program offers resident move-in device setup, drop-in help hours, one-on-one support, and tech classes all aimed at improving quality of life and reducing staff burden.

  • We help communities adopt emerging technologies such as smart home tools, AI, fall prevention systems, and more. But we don’t skip steps, we make sure your infrastructure and culture are ready first.

  • We offer expert guidance tailored to your specific goals. Whether you're preparing for a major software transition, merging operations, or need expert input for budgeting, vendor selection, or governance, our team acts as your thought partner.

  • We design wireless networks that meet the increasing demands of senior living. We assess your existing infrastructure, identify gaps, and implement Wi-Fi systems that enable innovation.

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Founded and Owned by Nonprofit Communities

Provider Owned. Purpose Built.

We were created by nonprofit senior living communities just like you. Our ownership structure means your goals are our goals. We don’t answer to shareholders and we don’t push products you don’t need. Every decision we make is rooted in mission alignment so you can focus on care.

We combine strategic technology planning, comprehensive IT support, and innovation execution in one flat-rate partnership.

Total Peace of Mind.

One Flat Rate. All-Inclusive.

Say goodbye to surprise invoices and break-fix support. With Parasol Alliance, you get a single flat fee that covers everything: 24/7 help desk, onsite support, project management, and more. Our all-inclusive model gives you full transparency and control, so you can plan your IT budget with confidence and never worry about unexpected changes.

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WE ARE
EXPERTS IN
SENIOR LIVING
TECHNOLOGY

Our Services

What Makes Us Different?

WE ARE EXPERTS IN SENIOR LIVING

We serve communities across over a dozen states with award-winning services built exclusively for senior living. From strategic roadmaps and full-service IT to resident tech support and cybersecurity, our approach is proactive, personalized, and purpose-built. Backed by deep industry expertise and powered by a team that truly understands your world, we help you future-proof your community and elevate care through technology.

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Trusted By

Juliette Fowler Communities logo with a stylized green leaf and flower design.
Logo for Auburn Homes & Services featuring a stylized house roof above the text 'Auburn Homes & Services' in orange and gray colors.
Logo for Bridgewater Retiree Community with the phrase "energy for life" in stylized green, orange, and pink text.
Logo with four colored leaf-like shapes arranged in a cross, with the text 'Central Baptist Village' next to it.
Logo for Chicago Methodist Senior Services with colorful abstract house icon and text.
Clerk-Lindsey logo featuring a green semi-circle and four environmental certifications below.
Logo of St. Paul Elder Services, Inc. featuring a green cross with a heart and leaf design.
Logo with a stylized evergreen tree in shades of orange and brown, text reads "Evergreen Possibilities await" in green and brown font.
A logo featuring a sailboat in front of city skyline with the text 'Ginger Cove' underneath.
Illuminus logo in stylized font with decorative element above
Immanuel Living logo with stylized human figure and cursive text in black and gold
Logo of Landis Communities featuring a stylized tree with multiple green, purple, and blue leaves.
Logo of Attic Angel Community featuring a stylized angel figure in gold and the organization's name beneath in black text.
Logo of Lutheran Homes & Health Services featuring a stylized tree with green leaves to the left of the company name.
Logo for McCormick Assisted Living with the tagline "A McCormick Bed & Breakfast Co." and a stylized bird illustration.
Logo of Darwood Village University Woods, featuring a black tree inside a circle with text next to it.
Peter Becker Community logo with the slogan 'Embracing life's treasured moments' underneath.
Logo for Saint John's on the Lake, Saint John's Communities, Inc., written in purple text.
Logo for Falcons Landing with a stylized falcon head and wings in gold, and the text 'FALCONS LANDING' in blue, with a tagline 'Common Bonds. Extraordinary Living.' in gold.
Logo of St. Camillus with a red cross and the words "St. Camillus A Life Open Community"
Logo of United Zion Retirement Community with stylized text in blue and green.
Logo of Vinson Hall Retirement Community featuring a navy blue and gold emblem with a shield and laurel, alongside the text 'Vinson Hall Retirement Community' and additional smaller text.
Logo for Woodside Strllier Ghemmiion on a white background with a leaf design
Logo for Mary's Woods with white text on a dark green background.

  • "We ask so much of our teams. They work incredibly hard providing care and feeding people. Their jobs are demanding, and there aren’t many ways to make their work easier. Technology is one of the few tools that can truly optimize and support their efforts."

    —Jennifer Traglia, Executive Director at Bluestem Communities

  • "As a CEO, you must stay on top of new practices and advancements to run a best-in-class organization. With so much happening in IT, working with Parasol keeps us ahead of the curve."

    —Matt Mauthe, CEO of Illuminus

  • "The difference with Parasol is their personal touch. Having someone on-site makes it feel like they’re part of our team, not just an outsourced provider. That connection has been invaluable for our operations."

    —Nicole Gann, President and CEO of Juliette Fowler Communities

  • "Having a partner like Parasol that can negotiate contracts, save us money, and get us the technology we need is invaluable. Their support goes beyond IT. It strengthens our entire organization."

    —Sondra Norder, President and CEO of St. Paul Elder Services

  • "As a smaller community, I’ve especially appreciated the expertise that Parasol brings. It’s not something we could access on our own due to our size, but with their help, we’ve been able to tackle big challenges."

    —Sue Verdegem, President and CEO of United Zion Retirement Community

Tech is a Vibe.

This means technology should be approachable, understandable, and fun.

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