Company Culture

We are an IT company, but believe technology support should be directly related to your business success.  Technology for technology’s sake is not what we are about.  We intertwine the knowledge economy with technology to transform and interconnect our expertise with your company to expand the decision making capabilities and ensure productivity and cost effectiveness.

Meet Our Leadership Team

Amber Redmann
Laura Bateman
Director of Client Services
Kristy Edwards
Director of Support
Ryan Preuss
Director of Engineering
Heather Contreras
Director of Network & Security

Meet Our Management Team

John Whittington
Manager of Business Analysis and PMO
Tammy Biever
Systems Support Manager
Heidi Kauffunger
Office Manager

Our Values


We are not satisfied to merely compete. We define success as leadership. That means being the best in our field – and manifesting leadership in everything we do.


We believe our clients deserve to work with experts in senior living information technology. That’s why we focus exclusively on senior living instead of trying to serve all industries. And it’s why we hire smart, capable leaders and foster an environment that supports professional growth.


We recognize that teamwork enhances us as individuals and as an organization. We know from experience that we’re at our best when we work closely together.


We place great value on demonstrating empathy towards our clients and each other. Empathetic listening and behavior makes us better at what we do. It’s an integral aspect of our leadership culture.


We believe in the importance of active, thorough communication. We speak and write with care. We listen with empathy and curiosity. When something isn’t clear, we don’t just shrug and walk away. We remain engaged until clarity has been obtained.


As leaders, we hold ourselves accountable to our clients and to each other. We do whatever it takes to solve the problem. We own our performance and the results we achieve.


Parasol Alliance is always seeking talented people to join our team. If our culture and values sound like a fit for you, drop us a line – we would love to hear from you!

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