As resident technology needs become more complex and communities continue to seek innovative ways to leverage technology programming with their residents, our Tech@Home resident support technology services provide the on-campus solution to help your residents thrive using technology.
Tech@Home Resident Support provides premier personalized technology support for residents in senior living communities.
With a strong commitment to being innovative, compassionate and responsive, we provide creative outlets for lifelong learning through one-on-one technology support and technology education. We also partner with your Life Enrichment team to build robust technology programming on your campus, both virtually and in person. We work onsite at senior living homes and communities to provide support for residents at their own pace.
These services can include, but are not limited to:
- Technology device setup in resident apartments upon move-in
- BYOD (Bring Your Own Device) events
- One-on-one support and troubleshooting for issues related to email, smartphone, computer, printing, smart speaker, engagement applications, tablets, and more
- Technology classes - virtually or onsite
The technician was excellent! They provided the help I needed in a very timely manner. Thank you!
I received a prompt call back to confirm my request. The technician arrived when they stated. They were very knowledgeable and quickly solved my issues.
The technician is very helpful and had great expertise dealing with my problem. Thanks!
The technician did a superior job. Made numerous actions to protect my computer.
Response was fast and the problem was resolved quickly. I’m very happy with the support.
Highly skilled, very clear and specific explanations. The technician was kind and competent.
Prompt response – I thought the tech’s attitude and suggestions were top notch! Glad they are on board!
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Parasol Alliance cares about your business. We are purpose and solution driven to make you successful. We offer a proactive and strategic partnership that is connected and engaged with your community.