Our vision is to transform the technology culture in senior living. We believe that the strategic use of technology is a driving force in our client’s success. We are the catalysts that make this vision a reality.
IT SUPPORT & TECHNOLOGY SOLUTIONS
Exclusively for the Senior Living Field
Is a comprehensive in-house technology solutions company exclusively serving the senior living field.
The core of our mission is to bring strategy, innovation and accountability to our clients’ use of technology. We specialize in strategic planning, project management and IT operations to help senior living providers effectively leverage technology to achieve their long-range business goals.
Our Expertise Drives Your Success
- CIO guidance and comprehensive technology strategic planning
- Master planning and new construction – ensure technology is represented in the planning process
- Create and execute a tactical road map for project and budget planning
- Optimize current business systems
- Provide expertise in project management, engineering & business systems to lead your projects
- Dedicated technicians to support your employee users onsite
- Remote support 24/7
- Bolster cyber security preparedness
- Maintain compliance and regulatory standards
- Develop technology policies and procedures
- Technology Culture – empower your employees to effectively use technology
Our Services Include
Your Community is Unique, and so is Our Approach
What sets us apart is our approach to partnership. Our highest priority is our clients’ success. This is why we begin every partnership by creating a technology strategic plan in the form of a three-year road map used for project planning, resource allocation and budgeting. Each client receives a dedicated CIO, a team of experts to implement the projects within their strategic plan, as well onsite and 24/7 remote support.
Our goal is to provide a technology partnership that will advance your business. Here’s how we do it.
We begin by meeting with leadership and key employees to gain understanding of your organization’s strategic priorities, critical business objectives and financial parameters. We learn how technology is currently utilized as well as your vision for how technology can support your operations and enhance the lives of your residents.
Our engineers conduct a full technology environmental assessment to include software, hardware, business systems and security analysis to determine existing capabilities. Additionally, we conduct onsite interviews with key stakeholders to better understand your processes and pain points. This analysis informs the recommendations we prepare to advance, improve and streamline technology systems that drive your business outcomes.
We use the discovery and assessment data to complete a comprehensive technology strategic plan. This is a tactical three-year road map for all technology projects and initiatives. The projects within the plan are categorized by priority and estimated budget.
In partnership with your team, we determine the number of projects to complete each quarter. We deploy our team of experts in project management, engineering and business systems to implement your projects and provide a dedicated onsite technician as well as a robust remote service desk team available 24/7 to handle your day-to-day IT needs.