Raising Tech

PODCAST POWERED BY PARASOL ALLIANCE

Transforming technology culture in senior living

Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in for tech trends, hot topics and meet the people behind the tech landscape in senior living to gain practical technology knowledge you can apply in your community today.

Powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner Exclusively serving Senior Living Communities.

Season 1, Episode 8
Using Technology to Combat the Silent Epidemic in Senior Living
February 10, 2022
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Amber Bardon and Matt Reiners

A staggering 80% of people over the age of 85 experience hearing loss, but only 1 out of 5 who could benefit from a hearing aid are using it. This creates a gap of over 60% people who remain unplugged from their environment. As a result, this barrier leads to increased social isolation, decreases in quality of life and ultimately comorbidities and negative long-term health outcomes. The good news is, there are technologies that can bring people out of the silence and back into the world around them.

In this episode, Matt Reiners, Co-Founder of Eversound explains it all!  Matt shares the research, and the data that supports the positive impact of using assistive hearing technology, case studies illustrating the real impact made at the community level and best practices for communities looking to take their resident programming to the next level using technology. And perhaps most importantly, Matt shares some guiding principles and best practices for how providers can approach this journey to identify the right partner and strategy aligned to their community’s resident engagement goals and philosophy overall. Raising Tech is powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner exclusively serving Senior Living Communities.

Season 1, Episode 7
Telehealth is Here to Stay
January 12, 2022
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Amber Bardon, Josh Hofmeyer, and David Darr

Telehealth, telemedicine, virtual care, eConsult, store-and-forward….are all new terms that have been introduced to the senior living field recently and providers can quickly find themselves feeling overwhelmed by the various approaches and applications to meet their residents, teams and health care provider unique needs. However, the introduction of telehealth has been a game-changer in clinical care delivery for those who have adopted it and the use of telehealth is only growing in the future.

In this episode, Amber Bardon is joined by Josh Hofmeyer, Vice President and General Manager - Senior Care Services with Avel eCare and David Darr, National Director of Sales and Client Relations of Avel eCare to unpack all things telehealth. Josh and David breakdown of all the terminology around telehealth, best use of applications based on care setting and best practices for selecting partnerships and implementation. Learn guiding principles and tactical steps you can use to implement a telehealth program in your community today. Raising Tech is powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner exclusively serving Senior Living Communities.

Season 1, Episode 6
The Story of iN2L
December 09, 2021
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Amber Bardon and Jack York

Have you ever wondered how an idea with a strong ‘why’ can grow into a multi-million company touching countless people in the senior living field? Jack York, iN2L’s fearless Co-Founder, has earned a respected reputation in senior living for his charismatic, mission-driven approach in building an organization around the idea that it’s never too late for a fulfilling life. The impetus for what became iN2L was a philanthropic idea to donate computers to assisted living communities and nursing homes in Southern California.

With Jack’s tenured background in Silicon Valley as a strategic sales leader, he saw a vast potential in fostering these connections between seniors and the outside world, but also saw that conventional technology was too difficult for most older adults to use in a meaningful way. So he decided to find a way to make technology accessible for all levels of physical and cognitive ability. Tune in to learn more about the journey of iN2L. Jack is a sought-after national and international speaker on technology being used to create personalized experiences that engage and connect older adults to their loved ones and the world at large, specifically individuals with dementia.

Raising Tech is powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner exclusively serving Senior Living Communities.

Season 1, Episode 5
All Things Resident Technology – Part 2
November 10, 2021
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Amber Bardon and Haider Mahmood

On Ep 5 of Raising Tech, Rachel Lugge is joined by Haider Mahmood, Senior Director of Vinson Hall Retirement Community in McLean, Virginia. Haider describes the journey their team embarked on to cultivate the right buy-in from residents for new technologies and the right mix of hands-on technology support this military community needed to ensure the technology they were bringing to their campus had true sticking power. Haider describes touching before and after scenarios of residents who were once tech-adverse, now using technology with confidence and creativity. Haider credits this transformation of technology culture to involving residents in the planning process from day one and enough ongoing hands-on technology support to ensure new technologies can be learned, practiced and used on a consistent basis.

In this episode, Haider shares how Vinson Hall is measuring the ROI for their resident tech program, the practical advice and the tactical steps any community should consider when looking to incorporate new technologies, and the lessons they learned along the way.

Raising Tech is powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner exclusively serving Senior Living Communities.

Season 1, Episode 4
All Things Resident Technology
October 14, 2021
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Amber Bardon, Rachel Lugge, and Laura Edwards

Laura Edwards, Vice President of Strategy and Innovation at Clark-Lindsey in Urbana, IL joins Amber Bardon and Rachel Lugge of Parasol Alliance to discuss the most critical components of designing a resident technology strategy that will support the needs and expectations of future residents. Laura shares the Clark-Lindsey technology journey and how they are working to cultivate a culture of innovation that truly empowers residents and their use of technology. Laura and Amber highlight resident technology trends in the market and the tactical advice all providers should consider as they embark on their own unique resident technology program development.

Raising Tech is powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner exclusively serving Senior Living Communities.

Season 1, Episode 3
The Beauty of a Roadmap
September 09, 2021
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Amber Bardon and Karen Lehman

Karen Lehman, CEO and President at Mennonite Health Services, a not-for-profit membership organization, joins Raising Tech host, Amber Bardon to discuss the advantages of developing and utilizing a tactical technology roadmap. Karen begins by describing a common scenario. After a leadership change, the organization needed to discern the future direction of the system. Karen was tasked with leading this effort. Through an employee and operational review, Karen learned there were major disconnects in technology and related business systems and operational processes.

Amber discusses the key components to developing a technology infrastructure from the foundation up, what needs to be considered, who should be involved and how the roadmap can serve as a living document to chart all technology investments, projects as well as serve as the operational and capital technology budget. Karen describes the value of the interactive assessment process and roadmap highlighting key takeaways and direct outcomes for Mennonite Health Services.

Tune in to learn how to accurately assess the technology environment in your community, actionable advice for getting started and how to fully leverage a technology roadmap to move the needle and advance technology outcomes in your community.

Raising Tech is powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner exclusively serving Senior Living Communities.

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